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WAHUDA TOOLS

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Warranty


2 YEAR LIMITED WARRANTY


WAHUDA warrants its machinery to be free of defects in workmanship and materials for a period of two (2) years from the date of the original purchase by the original owner.

This warranty applies to products sold in United States only. The warranty does not apply to any product used for professional or commercial production purposes nor for industrial or educational applications. Such cases are covered by our 1 year Limited Warranty with the Conditions and Exceptions.


After inspection by an Authorized Service Center or our agent, Warranty does not include failures, breakage or defects deemed to have been directly or indirectly caused by or resulting from improper use, lack of or improper maintenance, misuse or abuse, negligence, accidents, damage in handling or transport, or normal wear and tear of any part or component considered a consumable. Examples of consumables are inserts, knives, or wear items such as drive belts, bearings, or brushes. Additionally, Warranty is void if repairs or alterations are made to the machine by an unauthorized service center without the direct consent of WAHUDA.

To file a Warranty Claim, call toll free 877-568-8879 or email techservices@wahudatools.com . Warranty applies to the original buyer only and cannot be transferred. Your machine’s date of purchase and serial number have already been registered with WAHUDA when shipped. If you purchased your machine from one of our authorized dealers, please go online at www.wahudatools.com and register your machine online. Therefore, you will only need to provide your full name when contacting WAHUDA.

The defective units should be returned Freight Prepaid to WAHUDA’s Authorized Service Center for inspection. If the Warranty Claim is considered to be invalid due to exclusions listed above, WAHUDA will, at your direction, dispose of or return the product. In the event you choose to have the product returned, you will be responsible for the handling and shipping cost of the return.

WAHUDA furnishes the above warranties in lieu of all other warranties, express or implied. WAHUDA shall not be liable for any special, indirect, incidental, punitive, or consequential damages, including without limitation to loss of profits arising from or related to the warranty, the breach of any agreement or warranty, or the operation or use of its machinery, including without limitation damages arising from damage to fixtures, tools, equipment, parts or materials, direct or indirect loss caused by any other part, loss of revenue or profits, financing or interest charges, and claims by any third person, whether or not notice of such possible damages has been given to WAHUDA. WAHUDA is not responsible for damages of any kind for any delay by or failure of WAHUDA to perform its obligations under this agreement or claims made as a subject of a legal proceeding against WAHUDA more than one (1) year after such cause of action first arose.

The validity, construction and performance of this Warranty and any sale of machinery by WAHUDA shall be governed by the law of the State of Tennessee, without regard to conflicts of law’s provisions of any jurisdiction. Any action related in any way to any alleged or actual offer, acceptance or sale by WAHUDA or any claim related to the performance of any agreement including without limitation this Warranty, shall take place in the federal or state courts in Shelby County, Tennessee.

WAHUDA reserves the right to change the specifications of its machines without prior notice.


Instructions for Oil Removal from Cutterheads


WAHUDA cutterheads are machined with a film of oil that may be left over from the process. Removing this oil residue, if apparent, is required before you use your new machine.

Please read before operating your new machine

Make certain you also read and follow the instructions under the “Unpacking” section of your manual for instructions in cleaning and preparing your planer or jointer before use.

Be EXTREMELY CAREFUL when handling the knives or cutter tips as they are VERY SHARP!!!

  • Step 1 – Unplug the machine.
  • Step 2 – Place the planer or jointer at a comfortable working height and supply ample lighting. Remove the dust hood, guard, and any other covers necessary to expose the cutter head. See manual for helpful instructions.
  • Step 3 – Make sure you lay down rags on the bed of the planer to catch any residue from the cleaning process.
  • Step 4 – Cleaning of the cutterhead can be done using one of the following options:
    • Option 1 – Use an old nylon toothbrush and rags with solvent, such as mineral spirits or non-chlorinated brake cleaner, to clean off the oil. The knives are sharp, be careful not to cut yourself. Do not use anything hard or metal to clean with or you may chip the knives/tips. Use only rags with solvent, a nylon toothbrush, or perhaps a craft stick or a dowel wrapped with cloth to get into nooks. Use compressed air to dry and finish cleaning. Do not get solvent on any painted portion of the machine.
    • Option 2 – Using the supplied T-25 T-handle Torx tool, carefully remove the cutter tips or knives. Again, be EXTREMELY CAREFUL when handling the knives or cutter tips as they are VERY SHARP!!! Separate the knives/tips from the screws and place in separate containers with a bit of solvent. Once all are removed, wipe down the bare cutterhead using rags and mineral spirits or the brake cleaner. Once the oil is wiped off, use an air compressor or a can of pressurized air to clear each seat and screw hole on the cutterhead. This will aid in knife and cutter tips reinstallation. Place each knife in the seat and slightly snug each screw. Once you get a row of tips seated and slightly tightened down, repeat by going back over each cutter tip/knife and tighten down the screws securely to the torque specified in the owner’s manual.

Conclusion: After wiping off the cutterhead, wipe down any other crevices, rollers, or any other places where oil is visible. The object is to remove the grease before the machine is put into use. Use a sacrificial board after cleaning to test for remaining grease. If oil is still apparent, repeat whichever method you used above.

* NOTE: Remember to do the regular maintenance described in your manual. Planer rollers need to be regularly cleaned with a pitch remover that is safe for rubber surfaces to feed properly. Table surfaces on both planers and jointers need to be also cleaned and waxed periodically.


Getting issues with products?


Snipe locks are not a necessity on bench-top portable planers. Here are a few methods you can use to reduce or eliminate snipe if it’s apparent:

  1. Plane boards that are longer than your finished length and cut the snipe end off… if it exists.
  2. Run scrap pieces of the same thickness in front and after the stock making sure the stock butts up to the end of the scrap pieces and to each other as you feed them. You can find videos online of this method.
  3. Adjust the tables upwards a bit if your model allows. Be aware that you will have to readjust as the stock gets thinner and/or for your next project.
  4. Make a through-planer table surfacing jig to whatever length you like that is one continuous surface. They are usually portable (removable). There are many online videos showing how to make this jig. Some are very complex while others designs are extremely simple.
  5. Skew the board slightly before feeding. The very corner of the workpiece will “absorb” the snipe. Take less depth of cut per pass.
  6. The most widely used method ….Lift the stock slightly when feeding until the rear roller catches. Then slightly lift again when exiting the planer to keep the end of the stock out of the cutter head.

If you are having issues getting your 6″, 8″, or 10″ jointer tables adjusted properly for coplanar, the following Youtube video link will help you… WAHUDA JOINTER SETUP (NOTE: the only set up difference between the models is the 6″ jointer does not have pull out extensions.)


Wahuda Machine Dimensions








Machine Mounting Patterns

Planers

10" Jointer

8" Jointer

6" Jointer

Buyer's Guide


After adding items to your cart, click the "Cart" link at the top of this site to view your cart. At the bottom of the shopping cart you'll see a box where you may enter your coupon code.


Please create an account by clicking the “My Account / Order Status” link at the top right hand side of our site. During signup we’ll ask for your shipping address details including country. If your country is not in the dropdown menu of available countries, unfortunately we cannot ship to your country at this time.


During the checkout process you may choose any of our current payment options and continue to place your order. Please note that we will not ship your order until we receive payment from you.


Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices.


Order Status


Click the “My Account / Order Status” link at the top right hand side of our site to check your orders status.


Click the “My Account / Order Status” link at the top right hand side of our site to view orders you have placed. Then click the “Change quantities / cancel orders” link to find and edit your order. Please note that once an order has begun processing or has shipped, the order is no longer editable.


Click the “My Account / Order Status” link at the top right hand side of our site to track your order.

Click the “My Account / Order Status” link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of “delivered”, please contact customer service for assistance.

Click the “My Account / Order Status” link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of “delivered”, please contact customer service for assistance.

If you feel that you have received the wrong product, please contact customer service within 72 hours of receiving the product.


Backordered items are those which our suppliers are unable to predict when they will have more in stock, but as soon as they do, we will be able to ship the item to you.


You must contact customer service to arrange for an RMA to return any item for any reason. Your original sales receipt must accompany your return. We accept returns for exchange or refund 14 calendar days after delivery of the product. At our sole discretion after 14 calendar days, we will offer an exchange or store credit only. Items must be in “new, unaltered and unused condition”. Definition of new, unaltered and unused condition is:

  1. without showing signs of wear or damage in any way
  2. within 14 calendar days of the delivery date (after 14 days no returns are allowed)
  3. unless noted that it cannot be returned or has a different return policy time period other than that 14 days noted in that item’s particular item description.

If an item is received damaged or is incorrectly shipped by us please contact Customer Support immediately. Items that are defective and shipped from us or items that you did not order but received from us will qualify for store credit or a refund.

Refunds are contingent upon inspection of item(s) once we receive it.

There is a 15% restocking fee for returned items that are not being exchanged and are not damaged. Again you MUST contact us within 14 days if you intend to return ANY item sent from our store. Items returned to us AFTER 14 days and WITHOUT contacting us, will NOT be refunded.

Customer is responsible for all shipping costs if seller is not at fault.


Please see each individual item page for more information on the availability of each item. Also, after placing your order, you may click the “My Account / Order Status” link at the top right hand side of our site to track the status of your order. You will receive a shipment confirmation when your order has shipped and tracking information within 24-48 hours of shipment.

Pricing and Billing


You only have to pay sales tax if you are located in the same state as our warehouse.


Click the “My Account / Order Status” link at the top right hand side of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact customer service for further assistance.


Click the “My Account / Order Status” link at the top right hand side of our site to print invoices.

Credits usually take 7-10 business days from the time we receive your item(s).

Your credit card will be charged within 24 hours after your order is placed unless stated otherwise.

My Account


  1. Click the “My Account” link at the top right side of our site.
  2. Enter your email address.
  3. Select “I am a new customer”.

Then simply follow the prompts to complete setting up your account. Your information is NEVER sold to any other company and is kept completely private. Please view our Privacy Policy for more information.


Click the “My Account / Order Status” link at the top right hand side of our site to edit your account information.


Click the “My Account / Order Status” link at the top right hand side of our site. Under the login box you’ll see a link that says “Forgot your password? Click here”. That link will send an email to you with your password.

Guarantees


It is our commitment to provide you with the best value, at the best price. We value your business and strive to keep our prices low, and SAVE you money!


We value your privacy. Please view our Privacy Policy for complete details on how we use the information we collect.


This website is protected with SSL (secure socket layer) encryption, the highest standard in Internet security.

Orders ship in 1 to 2 business days after receipt.
Customer Service will reach out if there is any change on the fulfillment other than our shipping policy.


Please email questions to

sales@wahudatools.com

or call Customer Service at 1-877-568-8879

(9am~5pm Central Time, Mondays through Fridays except holidays)

How do I return an item?

Refund/Return Policy:

You must contact Customer Service to arrange for an RMA to return any item for any reason. Your original sales receipt must accompany your return. We accept returns for exchange or refund 14 calendar days after delivery of the product. At our sole discretion after 14 calendar days, we will offer an exchange or store credit only. Items must be in “new, unaltered and unused condition”. Definition of new, unaltered and unused condition is:

  1. Without showing signs of wear or damage in any way
  2. Within 14 calendar days of the delivery date (after 14 days no returns are allowed)
  3. Unless noted that it cannot be returned or has a different return policy time period other than that 14 days noted in that item’s particular item description.

If an item is received damaged or is incorrectly shipped by us, please contact Customer Service immediately. Items that are defective and shipped from us or items that you did not order but received from us will qualify for store credit or a refund.

Refunds are contingent upon inspection of item(s) once we receive it.

There is a 15% restocking fee for returned items that are not being exchanged and are not damaged. Again, you MUST contact us within 14 days if you intend to return ANY item sent from our store. Items returned to us AFTER 14 days and WITHOUT contacting us, will NOT be refunded.

Customer is responsible for all shipping costs if seller is not at fault.


Wahuda, LLC
Address: 1645 Bartlett Road, Memphis, TN 38134
Phone: 877-568-8879
Fax: 901-380-9396

techservices@wahudatools.com